ag sales 2019

Front

What is an active listening skill?

Back

An active listening skill is a communication technique that involves fully concentrating, understanding, responding, and remembering what the other person is saying.

Front

What are complimentary products?

Back

Complimentary products are items that are used together, enhancing the value of each other, such as liquid fertilizers and granular bulk tanks.

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What determines if a product return is accepted?

Back

The acceptance of a product return is determined by company policy, customer satisfaction, and the specific circumstances of the purchase.

Front

What product controls Brown Patch and Snow Mold?

Back

Chipco Signature is a product that controls Brown Patch and Snow Mold.

Front

What is the most effective way to find customers for a new product?

Back

Customer referrals are considered the most effective way to find new customers.

Front

What is the purpose of summarizing customer feedback?

Back

Summarizing customer feedback helps in confirming understanding and shows the customer that their concerns are being heard.

Front

What is the role of company policy in customer service?

Back

Company policy provides guidelines for handling customer interactions, including returns, complaints, and service standards.

Front

What is the significance of rapport building in sales?

Back

Rapport building is important in sales as it helps establish trust and a positive relationship with customers.

Front

What are the benefits of using herbicides?

Back

Herbicides help control unwanted plants, improving crop yield and quality.

Front

What is the importance of customer referrals?

Back

Customer referrals are important as they can lead to new business opportunities and are often more cost-effective than traditional marketing.