Communication

Front

What is verbal communication?

Back

The exchange of information using words.

Front

What does the 'e' in 'email' stand for?

Back

Electronic.

Front

What is a common barrier to communication?

Back

All of the above (e.g., language differences, physical barriers, emotional barriers).

Front

Who said the first words spoken over a telephone?

Back

Alexander Graham Bell.

Front

What is nonverbal communication?

Back

Sending and receiving wordless messages.

Front

What are the main types of communication?

Back

Verbal, nonverbal, written, and visual communication.

Front

What is the importance of active listening in communication?

Back

Active listening helps to ensure understanding and fosters effective dialogue.

Front

What role does body language play in communication?

Back

Body language conveys emotions and attitudes, often complementing or contradicting verbal messages.

Front

What is the definition of feedback in communication?

Back

Feedback is the response or reaction to a message, indicating whether it was understood.

Front

What are some examples of nonverbal cues?

Back

Facial expressions, gestures, posture, eye contact, and tone of voice.