Intro B - Workplace Conduct Guide for Hospitality Workers

Front

What does 'Being On Time' mean?

Back

Arriving at work when you're supposed to.

Front

Why is being on time important?

Back

It helps the team serve customers well and shows respect for others' time.

Front

What is an example of being on time?

Back

If your shift starts at 9:00 am, try to arrive by 8:50 am to get ready.

Front

What does 'Dressing the Right Way' mean?

Back

Wearing the correct clothes for work.

Front

Why is dressing the right way important?

Back

A neat appearance helps make a good impression on customers.

Front

What is an example of dressing the right way?

Back

Wearing a clean uniform, apron, or name tag as needed.

Front

What does 'Staying Clean and Organized' mean?

Back

Keeping your area and yourself tidy.

Front

Why is staying clean and organized important?

Back

Customers enjoy a clean environment, and it’s safer for everyone.

Front

What is an example of staying clean and organized?

Back

After serving a meal, clear plates, wipe the table, and keep the area ready for the next customer.

Front

What does 'Using Kind Language' mean?

Back

Speaking politely and with respect.