Conflict Management

Front

Which is not a style of expressing conflicts? Options: alertness, passive aggression, direct aggression, indirect communication

Back

alertness

Front

This image of the 2 girls fighting describes ...

Back

direct aggression

Front

"The inability or unwillingness to express thoughts or feelings in a conflict" is called...

Back

nonassertion

Front

"Handling conflicts by expressing needs, thoughts, and feelings, clearly and directly" is called...

Back

assertion

Front

"She is always not straight to the point when I ask her a simple question. I don't understand her." This is...

Back

indirect communication

Front

"Wow! You sing like my grandmother. And it rains when she sings." This statement describes...

Back

passive aggression

Front

Types of passive aggression, except for: namecallers, pseudoaccomodators, withholders, guiltmakers

Back

namecallers

Front

An assertive person would be more____in his communication with others. Except for...
Options: indirect, confident, diplomatic, clear

Back

indirect

Front

Essential good conflict management behaviors include the following, EXCEPT for: self-monitoring skills, communication skills, cognitive complexity skills, dependent skills.

Back

dependent skills

Front

Me to John: "Yes. I think you are right." However, in my mind: "Err...I don't think so!" This BEST describes ...

Back

a passive aggressive person