Conflict Resolution

Front

What is a conflict?

Back

a problem (with 2 people who can't agree)

Front

Is it OKAY to feel strong emotions when a conflict arises?

Back

Yes

Front

What can responding to a conflict with anger, rage, and violence cause?

Back

the other person to act the same way

Front

If you get angry and show rage every time you have a conflict, what can happen?

Back

You will have a tough time keeping friends.

Front

When you get angry the first thing you should do is...

Back

stop and recognize what you are feeling

Front

When faced with a conflict that makes you angry or upset, what is a thing to do?

Back

count backwards from 10 and breathe

Front

What should you do when discussing a conflict to help work it out?

Back

All of the above: make eye contact, nod to show your understanding, listen.

Front

In a conflict, the enemy is...

Back

the problem trying to be solved

Front

Someone who helps two people solve a conflict that is not part of it is...

Back

a mediator

Front

If a compromise is made and there is no loser we end up with a_____?

Back

win-win situation