Front

Hearing

Back

A function of the ears; an intake of information.

Front

Focusing Attention

Back

Concentrating on the speaker and what he/she says.

Front

Understanding

Back

Attaching a meaning to the speaker’s message.

Front

Remembering

Back

Being able to accurately recall and paraphrase something you have heard.

Front

Active Listening

Back

Allows listener to acquire information, solve problems and persuade or dissuade the speaker.

Front

Casual Listening

Back

Allows listener to relax and enjoy the conversation; sometimes called passive listening.