Grammar 101: Subject-Verb Agreement (NH)

Front

Your IVR routes calls to different departments.

Back

routes

Tags

CCSS.L.1.1E

CCSS.L.2.1D

CCSS.L.3.1E

CCSS.L.5.1C

CCSS.L.5.1D

Front

Support articles ____ resolution on inability to Dial Out or when outbound calls ____ in Agent Application.

Back

provide, fail

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CCSS.L.1.1H

Front

The customer and the agent ____ together to resolve technical concerns.

Back

work

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CCSS.L.3.1F

Front

Interviews are a way to collect data and allow employers to understand applicants.

Back

are, allow

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CCSS.L.3.1A

CCSS.L.3.1D

Front

The Tier 1 rep and three associate contact center engineers ____ suspended.

Back

was

Tags

CCSS.L.1.1E

CCSS.L.2.1D

CCSS.L.3.1E

CCSS.L.4.1B

CCSS.L.5.1.B-D

Front

Tier 1 reps or TL ____ not able to turn off auto purchase calling credit.

Back

does

Tags

CCSS.L.1.1C

CCSS.L.1.1E

CCSS.L.2.1D

CCSS.L.5.1C

CCSS.L.5.1D

Front

The TL or Training Manager ____ the MyPay filings.

Back

approves

Tags

CCSS.L.1.1C

CCSS.L.1.1E

CCSS.L.3.1E

CCSS.L.4.1B

CCSS.L.5.1.B-D

Front

Everyone ____ invited to participate in the communications training.

Back

was

Tags

CCSS.L.2.1D

CCSS.L.3.1D

CCSS.L.3.1E

CCSS.L.5.1C

CCSS.L.5.1D

Front

Info from business owners ____ relevant for upgrading RingCentral apps.

Back

was

Tags

CCSS.L.1.1E

CCSS.L.3.1D

CCSS.L.4.1B

CCSS.L.5.1.B-D

CCSS.L.5.1C

Front

29.99 dollars ____ the monthly bill per user for the RingCentral MVP Essentials plan.

Back

is