Grammar 101: Subject-Verb Agreement (NH)
Flashcard
•
English
•
KG - Professional Development
•
Practice Problem
•
Hard
+13
Standards-aligned
Wayground Content
FREE Resource
Student preview
20 questions
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1.
FLASHCARD QUESTION
Front
Your IVR routes calls to different departments.
Back
routes
Tags
CCSS.L.2.1D
CCSS.L.3.1E
CCSS.L.4.1B
CCSS.L.5.1.B-D
CCSS.L.5.1D
2.
FLASHCARD QUESTION
Front
Support articles ____ resolution on inability to Dial Out or when outbound calls ____ in Agent Application.
Back
provide, fail
Tags
CCSS.L.1.1H
3.
FLASHCARD QUESTION
Front
The customer and the agent ____ together to resolve technical concerns.
Back
work
Tags
CCSS.L.3.1F
4.
FLASHCARD QUESTION
Front
Interviews are a way to collect data and allow employers to understand applicants.
Back
are, allow
Tags
CCSS.L.3.1A
CCSS.L.3.1D
5.
FLASHCARD QUESTION
Front
The Tier 1 rep and three associate contact center engineers ____ suspended.
Back
was
Tags
CCSS.L.1.1E
CCSS.L.3.1D
CCSS.L.3.1E
CCSS.L.4.1B
CCSS.L.5.1.B-D
6.
FLASHCARD QUESTION
Front
Tier 1 reps or TL ____ not able to turn off auto purchase calling credit.
Back
does
Tags
CCSS.L.1.1C
CCSS.L.1.1E
CCSS.L.5.1.B-D
CCSS.L.5.1C
CCSS.L.5.1D
7.
FLASHCARD QUESTION
Front
The TL or Training Manager ____ the MyPay filings.
Back
approves
Tags
CCSS.L.1.1C
CCSS.L.1.1E
CCSS.L.4.1B
CCSS.L.5.1.B-D
CCSS.L.5.1C
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