IGCSE ESL Texts - Email

Front

Text length must be between 120 and ___

Back

160

Front

For an email, start with a subject line that tells the reader the _______ of the email.

Back

purpose

Front

Begin your email with warm and friendly greeting to your friend.

Back

warm/friendly

Front

In the introduction, briefly _______ the reason for writing the email.

Back

explain

Front

Reason for buying the item:

Back

Purchased a new phone; old one was broken.

Front

Problem with purchased item:

Back

Battery issue made it unsafe to use.

Front

Plan of action:

Back

Contacted online store support; they were understanding.

Front

What will the online store do to fix the issue?

Back

They'll investigate and arrange a replacement or refund.

Front

Good sign-off for informal email?

Back

Warm regards,