Ch 5 Healthcare and Communication Concepts

Front

Communication

Back

The act of exchanging information, thoughts, or messages through various means such as speech, writing, or signals.

Front

Verbal communication

Back

The use of words and language to convey a message.

Front

Nonverbal communication

Back

The process of conveying a message without the use of words, such as through body language, facial expressions, and gestures.

Front

Conflict

Back

A serious disagreement or argument, typically a protracted one.

Front

Objective data

Back

Information that is observable and measurable, obtained through observation, physical examination, and laboratory and diagnostic testing.

Front

Signs

Back

Objective evidence of disease, observable by others, such as a rash or elevated blood pressure.

Front

Subjective data

Back

Information from the patient's point of view, including feelings, perceptions, and concerns obtained through interviews.

Front

Symptoms

Back

Subjective evidence of disease, experienced by the patient, such as pain or fatigue.

Front

Recording

Back

The process of documenting patient care and treatment in written or electronic form.

Front

Electronic Health Record

Back

A digital version of a patient's paper chart, providing real-time, patient-centered records that make information available instantly and securely to authorized users.